Here is what some of our members have to say about Coffee Days:

“I received my parcel this morning! It is terrific… The aroma of the coffee was absolutely stunning and I am very much enjoying my first brew as I write this.”
Jayne McS,
Balnarring Beach VIC

“Coffee making is becoming quite a ritual at our place, not to mention the anticipation of each month’s new supply. Thanks for the excellent service.”
Ngaire G,
Redfern NSW

“Coffee Days to the rescue! Easter entertaining meant I ran out of coffee. I bought locally a brand of beans – it had a burnt aroma and bitter flavour no matter how weak I made it…Fortunately, or unfortunately, my guests drank all the good coffee.”
Marcia B,
Rozelle, NSW

“The coffee is magnificent. Very smooth and very strong. We have been Nescafeing for ages now, so we have noticed the difference.”
Janine C,
Douglas QLD

“This year [at Christmas lunch] I’m extra chuffed to big note myself with special coffee all thanks to you.”
Annabelle A,
Ingleburn NSW

“The coffee is different to the boring stuff I’ve tasted recently.”
Vaughan D,
Homebush NSW

“We really like it and definitely taste the difference. So far the coffee and service are excellent.”
Claire L,
Beacon Hill NSW

“My brother is a member of the club and I am the ‘barista’ in the family. We recently finished the Kenyan AA beans and I have to say they were excellent. I am also currently enjoying the 3-bean blend…Congratulations on a great service!”
Simon C,
Lugarno NSW

Click here to join now!

What Coffees do I get? How are they selected?
If I like a particular coffee, can I reorder it?
How much coffee do I get?
How is the coffee packaged?
How is the coffee delivered?
Is the coffee fresh?
How does the Guarantee work?
How much does it cost?
Is the price fully inclusive? Are there any other charges?
How do I pay?
Can I cancel or suspend my membership?
Do I receive decaffeinated or flavoured coffees?
How should I store the coffee?
How should I brew the coffee?
Do I receive a tax invoice for GST purposes?

 

What Coffees do I get? How are they selected?
Our Master Roaster carefully selects each coffee to ensure that you get the best the world has to offer. You receive your coffees in a specially created sequence to build upon your taste profile and experience. Please see the Coffee Selection page for full details on how our coffees are chosen.Back to top of page

If I like a particular coffee, can I reorder it?
Absolutely! With all the variety you will receive from Coffee Days, you are sure to find a coffee that you truly love. To reorder more of that coffee, just order it through the Member Services page.Back to top of page

How much coffee do I get?
A Single membership includes 400g of coffee each month, which is enough for 40 cups – or one cup every day plus extras for weekends, guests and those days when you just need more than one cup!

A Double membership includes 800g of coffee each month, which is enough for 80 cups. Ideal for a coffee-loving couple (one cup every day each, plus extras for weekends and guests) or enough for one person at home and work.

Business memberships are also available for small offices.Back to top of page

How is the coffee packaged?
The coffee is packaged in resealable foil and plastic bags. They are heat sealed immediately after packing to keep the coffee fresh, and one-way valves allow the carbon dioxide produced by recently roasted beans to be expelled whilst keeping air out. The bags are then delivered in strong satchels or boxes. Beans are packed either whole or ground depending on the preference you specify when joining.Back to top of page

How is the coffee delivered?
Australia Post is used to deliver your coffee to your home or office. Australia Post guarantees delivery within 1-3 days depending on where you live (1 day for Sydney, up to 3 days for distant interstate capitals). Australia Post will deliver the coffee to your home letterbox if you specify a residential address. If the coffee does not fit in your letterbox, Australia Post will follow the Delivery Instructions we print on the address label. So please be sure to give us your delivery instructions when you join – if you don’t, then you may have to pick up your coffee from the post office.Back to top of page

Is the coffee fresh?
You bet! We ship all coffee within 48 hours of roasting, normally within 24 hours. The coffee is packed in heat sealed bags with one-way valves, which allow the carbon dioxide produced by recently roasted beans to be expelled whilst keeping air out. To help you keep the coffee fresh once you receive it, the bags are resealable. Whole bean coffee that is well stored should continue to taste great for up to four weeks, ground coffee slightly shorter.Back to top of page


How does the Guarantee work?
We are so confident that you will love your Coffee Days experience that we provide a 100% money back guarantee. If any shipment of Coffee Days coffee does not live up to your expectations, just call us and we will refund your money on that month’s coffee. We will also investigate why you were disappointed to ensure that it doesn’t happen again.Back to top of page

You are under no obligation whatsoever to continue your Coffee Days membership – you can cancel at any time by phone, email or via the Member Services page.Back to top of page

How much does it cost?
Please see Types of memberships section or the Application Form for prices.Back to top of page

Is the price fully inclusive? Are there any other charges?
Coffee Days memberships are fully inclusive. There are no additional postage, packaging or GST charges – no additional charges whatsoever. Your monthly membership includes the coffee, tasting notes, packaging and delivery.Back to top of page

How do I pay?
The most convenient way to pay is by monthly direct debit to your credit card. Just provide your credit card details when you join and we will charge your card each month at the same time your coffee is sent.

Alternatively, you can prepay any number of months worth of membership by either credit card or cheque. If paying by credit card, simply mark the prepayment box on the application form and specify the number of months for which you are prepaying. Alternatively, you can send a cheque with your application form via mail, to the address shown on the form.Back to top of page

Can I cancel or suspend my membership?
Yes. If you want to stop your membership temporarily, for example because you are going away, just contact us by phone, email or via the Member Services page and let us know how long you want your membership suspended for. When your membership is reactivated, you will pick up the sequence of coffees from where you left off.

You can also cancel your membership at any time by phone, email or via the Member Services page.

Please note that you must contact us at least one week before your next coffee is being sent in order for your suspension or cancellation to take immediate effect. If you contact us within a week of the next shipment then your suspension or cancellation will be effective from the following shipment.Back to top of page


Do I receive decaffeinated or flavoured coffees?
No. In order to provide a wide variety of coffees, we cannot include decaffeinated in the Coffee Days selection. Some beans in the selection are naturally lower in caffeine but all do contain caffeine.

In order to protect the purity of coffees, we do not flavour the beans. We know that many people like flavoured coffees (vanilla, hazelnut, Irish Cream etc) but Coffee Days is about coffee and we therefore do not include flavoured coffees in the selection. You are always free, of course, to add syrups to your coffee after brewing… and let’s face it, they can be a fun way of complementing a coffee on occasion.Back to top of page

How should I store the coffee?
Coffee should be stored in an airtight container in a cool dark place to maximise freshness. The coffee bag in which your Coffee Days coffee is packed is air tight and can be used for storage. Please see our Expert Tips page for further details.Back to top of page

How should I brew the coffee?
Please see our Expert Tips page for expert advice on how to get the most from your coffee using each of the most popular brewing techniques.Back to top of page

Do I receive a tax invoice for GST purposes?
Coffee is GST Free and the ATO has confirmed that no GST is payable for purchases from Coffee Days. Tax Invoices are provided for business memberships and will show a GST rate of 0%. Tax invoices are not provided for Single and Double memberships.Back to top of page